By ordering from Raw Kashmir or using this website you agree to the terms below. We have kept them short. If anything is unclear, please write to us before you order.
Because our goods are perishable, we do not accept returns for change of mind. If a parcel arrives damaged or spoiled, please write to us within seven days with a photograph and we will replace it or refund it in full.
You are responsible for keeping your login details private. Please write to us at once if you believe your account has been used without your consent.
These terms are governed by the laws of India. Any dispute will be settled in the courts of Srinagar. Nothing in these terms affects your statutory rights as a consumer.